Our Awards
2021 Digital Counties Survey Award
Another top-10 for Alameda County; that is 8 years in-a-row! This year we finished 8th. The Digital Counties Survey, conducted by CDG, conducted by CDG in partnership with NACo, identifies the best technology practices among U.S. counties, including initiatives that streamline delivery of government services, encourage open data, collaboration and shared services, enhance cybersecurity and contribute to disaster response and recovery efforts.
2021 PTI Solutions Awards
GIS Category - Project: Alameda County GIS DDE (Develop, Deploy, and Empower)
At the onset of the COVID-19 pandemic, the GIS team mobilized to implement data sharing and application development strategies to inform and serve the public during one of the most challenging years for local government. With little time to act, Alco GIS formed multidisciplinary teams to produce the County’s COVID-19 Dashboard - a website with graphs and maps depicting the County’s COVID-19 infection status, the COVID-19 Resources Map, and various COVID-19 related tables and GIS layers offered on the County’s Open Data Hub.
Information Technology Category
Virtual First supports the mindset that all departmental operations run by County employees and services that support our customers can be provided virtually. ITD led this initiative by working closely with departments to reengineer and automate operations and services that require customers or staff to come onsite. Great examples were Virtual Marriages, Virtual Board Room, Property Tax Payments, Project RoomKey, and a Chatbot for COVID-19 questions.
2020 Digital Counties Survey Award
We are honored to finish 5th in the Digital Counties Survey. The survey, conducted by CDG in partnership with NACo, identifies the best technology practices among U.S. counties, including initiatives that streamline delivery of government services, encourage open data, collaboration and shared services, enhance cybersecurity and contribute to disaster response and recovery efforts.
2019 Digital Counties Survey Award
Alameda County was a top achiever in the nationwide survey of county technology programs in 2019. The County was awarded a 4th Place finish nationally in the 2019 Digital Counties Survey conducted by the Center for Digital Government and the National Association of Counties (NACo). The annual survey recognizes counties across the country for innovative uses of technology to improve service to residents and save taxpayer dollars.
2019 National Association of Counties (NACo) Achievement Awards
The NACo awards recognize innovative county government programs that offer new services to county residents, fill gaps in the availability of services/revenue or improve the administration of an existing government program. ITD's winning entries could not be possible without the incredible talent in ITD as well as the close partnerships we have with other agencies/departments.
2017 Public Technology Institute Solutions Awards
The Public Technology Institute (PTI) has awarded Alameda County a 2017 Technology Solutions Awards for our initiatives that leverage technology to make local government operations more efficient, enhance service to the community and save taxpayer dollars. The winners is MAP1193, Mobilizing Businesses and Communities to Stop Human Trafficking, in the Public Safety category.
PTI, which has operated its Solutions Award program for more than 30 years, also awarded Significant Achievement Awards (SA) to other efforts:
- Assessment Appeals Portal (Web and E-Gov Category)
- Public Works Surveyor Documents Sharing Website (Web and E-Gov Category)
- Election Results Viewer (GIS Category)
2017 Government Experience Awards
The awards recognize the achievements and best practices of states, cities and counties that have gone to the web and beyond to radically improve the experience of government and push the boundaries of how citizen services are delivered.
Alameda County is proud that our own Permit Portal has been announced amongst the winners of the award's inaugural Project Award pool.
2017 Government Experience Award Winners
Best of California Award 2016
The Best of California Awards program recognizes public-sector professionals and local government organizations for their innovative technology solutions in state and local government across the state. Judging criteria includes including collaboration among agencies, innovative use of technology, economic benefits and improving public services and business processes.
This year we proudly won two awards. The Alameda County Permit Portal won Best IT Collaboration Among Organizations. and MAP1193 Mobile Tool to Stop Human Trafficking won Best Mobile/Wireless Project.
2016 CIO of the Year
Tim Dupuis, Alameda County’s Chief Information Officer, has been named CIO of the Year for Local Government by e.Republic, publisher of Government Technology magazine and GovTech.com. The award was presented last week at the 2016 California Public Sector CIO Academy, the premier leadership event for California’s senior level technology executives.
In his three years as Alameda County CIO, Dupuis has focused on using technology to enhance, encourage, and increase Alameda County’s citizen engagement efforts through innovation and creativity.
In that short time, Dupuis has helped to transform Alameda County’s Information Technology Department (ITD) into a progressive organization with a start-up feel that is at the forefront of efforts to change the way the County does business with the community and its employees.
ITD staff is proud of the achievements under Tim’s leadership. Congratulations Tim for this well-earned recognition!
California Public Sector CIO Academy Honors Innovative IT Leaders, govtech.com
2016 Public Technology Institute Solutions Awards
The Public Technology Institute (PTI) has awarded Alameda County three 2016 Technology Solutions Awards for our initiatives that leverage technology to make local government operations more efficient, enhance service to the community and save taxpayer dollars. The winners are:
- Innovate AC - the Innovate AC Journey
- Alameda County Permit Portal
- Alameda County Probation Ready Mobile Website
PTI, which has operated its Solutions Award program for more than 30 years, also awarded Significant Achievement Awards (SA) to other efforts:
- Alameda County Vital Records Website Redesign
- El Nino Video Series
2015 National Association of Counties (NACo) Achievement Awards
The National Association of Counties (NACo) has recognized Alameda County with six Achievement Awards that honor innovative, effective county government programs that enhance services for residents through Technology:
- Auditor Property Tax Information System (APTIS)
- eWarrants
- Position Request System (PREQ)
- Probable Cause Declarations (PCDECS)
- Registrar of Voters Lease Card System
- Ready.acgov.org
2015 Public Technology Institute Solutions Awards
The Public Technology Institute (PTI) has awarded Alameda County five 2015 Solutions Awards for our initiatives that leverage technology to make local government operations more efficient, enhance service to the community and save taxpayer dollars. The winners are:
- Open Data Sharing Initiative
- Probable Cause Declarations (PCDECS)
- Registrar of Voters Lease Card System
- Shuttle Mobile App
- SitStat System, Alameda County Fire Department
PTI, which has operated its Solutions Award program for more than 30 years, also awarded Significant Achievement Awards (SA) to several other efforts:
- Assessor Field Canvassing Mobile App
- Auditor Property Tax Information System (APTIS)
- Election Mobile Apps Suite
- eWarrants
- Ready.acgov.org
- Urban Shield Mobile Web App
2014 National Association of Counties (NACo) Achievement Awards
Alameda County has received seven Achievement Awards presented to us from the National Association of Counties (NACo). The program recognizes innovative county government programs. ITD was involved in five of these prestigious awards for: ALCO Shuttle App, Canvassing App, Data Sharing Initiative, Election Mobile Apps, and My Property App. We are very proud that working together with our business partners, we were able to create apps and initiatives that are recognized as industry leaders.
2014 Digital Counties Award Winner
The Center for Digital Government (CDG) and the National Association of Counties (NACo) honored us with the 2014 Digital Counties Survey award. The annual survey recognizes leading examples of counties using technology to improve services and boost efficiencies.
2013 Best of the Web
ITD's Howard Hill and Michael Rock accept the Center for Digital Government Best of the Web award for 2013. Alameda County's website was chosen as the best County government website in the country. ITD was responsible for redesigning and building the County's website which was recognized for its clean and simple design, use of social media, easy-to-use navigation, clear organization, and mobile friendly version.
2014 CSAC Challenge Award
California's counties continue to show they are up for any challenge. Eighteen counties were recognized in 2014 with Challenge and Merit Awards, including ITD which was given a Merit Award for the Assessor Canvassing App.
2021 Government Experience Awards
Our department is proud to have helped Alameda County win two Government Experience Project Awards presented by the Center for Digital Government. We partnered with our Auditor-Controller Agency to provide virtual marriage ceremonies and to develop the Property Tax Refunds Tracking System. The awards recognize the achievements and best practices of states, cities and counties that are radically improving the experience of government and pushing the boundaries of how citizen services are delivered.
2021 NACo Achievement Awards
We are pleased to have been granted 2021 Achievement Awards.
SSA - eCF37 Online Application
2020 Government Experience Awards
This year special awards were given to state, local and federal government agencies and departments whose methods of response and assistance to employees and citizens in coping with the pandemic were innovative and effective. Alameda County was recognized for our COVID-19 Chatbot CACHe which provides answers 24/7 to common questions about COVID-19.
2020 Public Technology Solutions Awards
The Public Technology Institute (PTI) has awarded Alameda County two awards for 2020. The County was recognized for our COVID-19 Chatbot and for our Virtual Marriage Ceremony Project.
2020 National Association of Counties (NACo) Achievement Awards
The NACo awards recognize innovative county government programs that offer new services to county residents, fill gaps in the availability of services/revenue or improve the administration of an existing government program. ITD's winning entry would not have been possible without the hard work and great talent we have here in ITD as well as the close partnerships we have with our business partners – in this case: the Social Services Agency (SSA).
2019 Government Experience Awards
The awards recognize the achievements and best practices of states, cities and counties that are radically improving the experience of government and pushing the boundaries of how citizen services are delivered. Alameda County was recognized for our Registrar of Voters Website Redesign Project.
2019 Top 25 Doers, Dreamers & Drivers
Congratulations to Tim Dupuis, Alameda County’s Chief Information Officer, who was named one of Government Technology magazine’s Top 25 Doers, Dreamers and Drivers for 2019. Tim was selected for helping to better connect Alameda County and its residents through technology and for key contributions to the County’s efforts to address major challenges such as poverty and homelessness.
2018 National Association of Counties (NACo) Achievement Awards
To win a NACo Achievement Award, the project must be innovative and not rely on techniques or procedures that are common practice in most counties of similar population or size. ITD leads other counties in both innovation and the use of technology to provide outstanding services to the County and employees.
- Authorized Approvers System for Online Forms
- Boards and Commissions
- Earned Income Tax Credit (EITC) - Online Appointment Scheduling
- Emergency Tracking System
- Contract Renewal System for Community Based Organizations
- Advanced Visibility in the Cloud
- IMPROVE.NET - Business/Personal Property Valuation System
- League of Women Voters Affidavit Tracker
- Road Closures Tool
- Special Assessments Portal
- Technology Refresh of Desktop Environment
2017 CSAC Challenge Award
California's counties continue to show they are up for any challenge. Programs were recognized in 2017 with Challenge and Merit Awards, including ITD which was given a Merit Award for our Automated Employee Onboarding System.
2017 Best of California Awards
In its 15th year, the Best of California Awards program recognizes public-sector professionals and state and local government organizations for their innovative technology initiatives across the state.
This year we proudly won Best IT Collaboration Among Organizations for our E-CRIMS Criminal Justice Integration.
2017 Best of California Award Winners
2017 National Association of Counties (NACo) Achievement Awards
The NACo awards recognize innovative county government programs that offer new services to county residents, fill gaps in the availability of services/revenue or improve the administration of an existing government program. Our winning entries clearly exemplify the spirit of this significant award:
- Election Results Viewer
- Criminal Justice Operational Database Management System
- Online Filing of Assessment Appeals
- Public Works Surveyor Documents Sharing Website
- Alameda County Map 1193 - Stop Human Trafficking
- Automated Employee Onboarding System
2016 Digital Government Achievement Awards
The Digital Government Achievement Awards (DGAA) highlight outstanding agency and department websites and applications. Awards were presented in seven categories this year.
Alameda County was honored in two categories:
- Government-to-citizen Local government - Permit Portal
- Government to Government - Regional Renewable Energy Procurement Project (R-REP)
2016 Digital Counties Survey Award
The survey identifies the best technology practices among U.S. counties, including initiatives that save tax dollars through newfound efficiencies; boost transparency, cybersecurity and engagement; or innovate through unique and exciting projects.
Moving up 3 positions this year, Alameda County was ranked fourth for counties with populations of 500,000 or more. This year's recognition includes a continued and growing effort for open data and transparent government, use of technology, collaboration and innovation. Some highlighted projects:
- Open Budget site redesign
- Map1193 - a site to help the County track business compliance of California human trafficking laws
- Collaboration with the East Bay Regional Communications System Authority to migrate disparate radio systems into a single network, giving more than 30 jurisdictions full radio interoperability
- Participation in theGoogle Government Innovation Lab program
- Millennial Task Force - to ensure that Alameda County is an employer of choice not just for the millennial generation, but employees of any age
2016 National Association of Counties (NACo) Achievement Awards
The NACo awards recognize innovative county government programs that offer new services to county residents, fill gaps in the availability of services/revenue or improve the administration of an existing government program. Our winning entries clearly exemplify the spirit of this significant award:
Best of California Award 2015
The Best of California Awards program recognizes public-sector professionals and local government organizations for their innovative technology solutions in state and local government across the state.
This year the Alameda County Shuttle Mobile Web Application won Best Application Serving an Agency’s Business Needs. ITD developed the app through its summer intern program.
2015 Excellence in Technology Award Winner
The California Exposition and State Fair recognized Alameda County with the 2015 Excellence in Technology Award for demonstrating leadership in using technology to enhance and encourage citizen engagement through innovation and creativity. This award honors organizations committed to advancing technological innovation and creating a better way of life for California residents. The State Fair videographer created a video about ITD for the awards ceremony in late June.
2015 Digital Counties Survey Award Winner
Ranking seventh for the second year in a row, Alameda County has implemented numerous tech initiatives over the years with a heavy focus on citizen engagement, open data and transparent government.
2014 Digital Government Achievement Award Winner
The Digital Government Achievement Awards (DGAA) recognize outstanding agency and department Web sites and projects at the application and infrastructure level. The contest is held concurrently with the Best of the Web Awards (BOW) contest which has recognized excellence of official Web portals of United States cities, counties and states. Alameda County's Election Mobile Apps Suite was honored in the category "Driving Digital Government - Local Government".